Susan CyranVice President, Mobility & Parking Technology
Susan joined the Colonial Parking team in September 2022. Her primary mandate is to leverage her combined experience with real estate asset management strategies and innovation in parking technology to solve the complex problems that emerge in a virtual economy.
Susan worked as a Property Management/Asset Management professional for nearly 30 years, much of it with Boston Properties, one of the nation’s largest REITs. In her position with Boston Properties, she developed a parking program that achieved measurable results by defining financial reporting protocols, oversight of audit and performance monitoring functions, streamlining operator relations and methodologies, and, perhaps most critically, cultivating a program of developing and leveraging relationships with a broad stable of technology providers.
Susan’s transition to Colonial Parking represents an important expansion of Colonial’s commitment to achieving the highest and best possible results for its clients through harnessing innovative and efficient tools to meet specific customer needs. Her mission will include working closely with Development Services to continue bringing sophisticated design and project management expertise to our clients and to enhance those programs to include creative strategies using both established and newer technology solutions. In addition, she will build upon Colonial’s firm foundation of industry knowledge and operating expertise with a data-focused methodology that leverages the enormous amount of information provided by new generation PARCS and focuses it in a proactive and digestible way for clients to better understand their parkers patterns, trends, needs, and preferences. Such information can assist in increasing revenues, identifying areas of efficiencies, and providing an overall better experience for their parkers.