Parking FAQ’s
How do Residents obtain parking, and how do I access the garage?
– Residents will initially sign up for parking with the residential management company. Residential parkers gain access to the parking facility via the garage entrance off of the alleyway behind the building.
– Resident vehicles are authorized to park in one of two areas,
(1) the parking area behind the overhead door that leads to Level P1
OR
(2) the parking area behind the overhead door that leads to Level G1.
– Access is provided by means of a windshield sticker that contains an RFID transponder. When a resident vehicle approaches one of the two overhead doors (depending upon the parking level your space is assigned in) it will open and allow entry or exit, whichever is applicable at the time.
– Afterhours, the overhead door at the alley entrance/exit may be in the down position. The windshield sticker (transponder) will also facilitate opening that overhead door when the resident’s vehicle approaches it if it is down at that time.
Where do those who are Visiting Residents park?
– As with the resident parkers, resident visitors will gain access to the parking facility via the garage entrance off of the alleyway behind the building.
– Visitors must purchase or reserve parking in advance to access the residential parking area(s), which are inside the internal overhead doors.
How do Visitors obtain pre-paid parking access to the residential parking area?
Resident visitors can purchase parking by visiting [web address] and selecting one of two options.
(1) Single Day Pass (one time use)
OR
(2) Multi Day Pass (allows in and out privileges during the duration of your multi day visit)
Once the visitor has purchased a pass, they will receive an e-mail that contains a digital entry/exit credential (QR Code) by email.
– To enter the facility, resident visitors scan the credential (QR code) at the parking equipment at the residential entry lane into the garage. The same scanning will also be required to exit the facility.
– Once inside the garage, signs, and traffic demarcations direct the residential visitor to the overhead door(s) leading into the residential parking area.
– As the resident visitor’s vehicle approaches the residential area overhead door entrance, a camera reads the license plate and verifies it was the vehicle that opened the parking gate, and the overhead door to the residential area will open.
– If for some reason the overhead door into the residential parking area does not open within 10-15 seconds, the residential visitor can present their QR code at the scanner on the wall to the right of the overhead door, and the system will verify the QR code and open the overhead door to allow entrance to (or exit from) the residential parking area
